Freqently Asked Questions

Here to any questions You May Have

Delivery

I ship across the UK. If you are outside the UK and would like an Original work, Please get in contact or please send an email to Joshuas-nd-designs@outlook.com to check.

Due to shipping restrictions with live edge wood, I may need to check I can ship to you.

Processing & Delivery Timings

UK: 4 - 6 Working Days

Other: 10 - 20 Working Days

Returns Policy

All Original works, prints and Greetings cards are returnable for 30 days after your order.

It is the responsibility of the buyer to pay for the return service. The product must be in the condition you received ready for resale.

What Wood Do You Use?

Working with any woods over the years, I have found some work and other will never.

Once I have a Design, I will cut and ultra-fine sand all slabs for my work. My personal Favourites are Sycamore, Split Birch and Cherry.

Where Do You Get Your Wood?

I have made it my mission to stay as Eco-friendly as possible, this being the case all wood is sourced within a 30 mile radius of the Studio.

Once the sawmill have sourced their wood they air-dried, milled and sell on site. So, the carbon foot print is as small as we can keep it.

What Equipment Do You Use?

Developing and adding to the collection of equipment over the years.

But at present, I use:

Razortip SL1: For the Primary Burning

Fine Wood Files: To etch the finer details out

Dremel Blowtorch: To create a smooth effect or add extra depth of tone

Sports Mask: For Respiratory Protection

Basic Hand Saw: To cut the wood

Random Orbit Sander: Using 60 Git to remove any paint, dirt or pencil/Pen lines.

Sandpaper: Ranging from 40 to 3,000 Grit, to get the best texture to burn on and to get a better depth of the wood I use.

Are You Open For Commissions?

Ye, always looking to make unique and personal works.

Only disclaimer is, I am only human, so I try my best to get as close to the original image. But the final result may not be a exact copy of the original image.

But I am only a message away, NO charge till the final piece is complete. Get your free quote today:

Commissions Page

Are You Open For Working With Other Artist?

Yes.

I am always looking to work with other artist. To bring to world together to make a work of art.

Weather your a photographer, carpenter or anther Pyrographer. Please get in contact and we can talk about Working together.

Work Together